1. ___________ helps to preserve the relationship between workers and management because it helps them listen to the other side.

a. Litigation

b. Arbitration

c. Mediations

d. Negotiation

2. If mediation is unsuccessful, unsuccessful parties can turn to ____________.

a. arbitration.

b. litigation.

c. negotiation.

d. none of the above.

e. a and b.

3. In mediation, the ____________ generate the alternatives and solutions.

a. attorneys

b. mediator

c. parties

c. media

e. none of the above

4. In ____________, a neutral third party determines the case.

a. ADR

b. mediation

c. negotiation

d. arbitration

e. none of the above

5. Other ADR methods include:

a. Med – arb.

b. Summary jury trial.

c. Minitrial.

d. Private trials.

e. All of the above.

Short Answer Question

1. What is arbitration? Please discuss the advantages and disadvantages.

2. What is Mediation? Please discuss the advantages and disadvantages.

3. Have you ever been involved in an ADR method that you can explain? Was it a positive, negative, or neutral experience for you?

4. Many contracts call for binding arbitration to resolve disputes instead of litigation. Is this a good idea?