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1 . Bossidy's plan to make AllideSignal a distinctive, successful, premier global company is an example of which aspect of the "Five Dimensions of Leading & Managing Change" model?
Motivating Change

Creating a Vision

Developing Political Support

Sustaining Momentum

Question 2. The lowest position on both axes of the "Stakeholder Matrix" is held by which of the following stakeholder types?
Supportive

Mixed Blessing

Marginal

Non-Supportive

Question 3. The highest position on both axes of the "Stakeholder Matrix" is held by which of the following stakeholder types?
Supportive

Mixed Blessing

Marginal

Non-Supportive

Question 4. In Cummings and Worley's "Five Dimensions of Leading & Managing Change" model (2001), identifying key stakeholders is as aspect of
Motivating Change

Creating a Vision

Developing Political Support

Sustaining Momentum

Question 5. True or false? Conflict can be classified is either constructive or destructive?
True

False

Question 6. True or False? The implementation process begins before the plan is communicated throughout the organization.
True

False

Question 7. The term "cultural silos" refers to
The various ethnic backgrounds that serve to give the workplace variety of vision

The various ethical precepts that govern the communication between members of the organization.

The departments of an organization where employees can go to learn about cultures other than their own

The tendency for departments to work independently from one another and to communicate with one another in an inadequate fashion

Question 8 HP's Leo Apotheker's bid to move the company entirely out of the PC business resulted in most stakeholders assuming which position on the "Stakeholder Matrix"?
Supportive

Mixed Blessing

Marginal

Non-Supportive

Question 9. Which of the following is an example of a hard goal?
Employee initiatives

Performance figures

Customer focus

Organizational communication

Question 10. True or false? The "Functional Hierarchy" organizational structure was most prevalent in the technological era (1960's-1980's)
True

False

 

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