1. ________ are a society's ideas about what is good or bad, right or wrong - such as the widespread belief that stealing is immoral and unfair.

  a. Laws

  b. Values

  c. Rules

  d. Procedures

2. An autocratic style of management would be best received in which of the following situations?

  a. low power-distance countries

  b. high power-distance countries

  c. uncertainty avoiding countries

  d. countries with low individualism

3. The problem KLM encountered in the Netherlands centered around the issue of ________.

   a. bilingual versus monolingual employees

   b. male versus female employees

   c. pay differences between men and women

   d. marital status or sexual preference

4. Western societies consider change as ________, whereas many non-western societies consider it as ________.

  a. externally controlled; controlled by the individual

  b. negative; positive

  c. being too slow; being too fast

  d. controlled by the individual; externally controlled

5. According to research by Black and Mendenhall, up to ________ of expatriate managers leave their assignments early because of poor performance or poor adjustment in the local environment.

  a. 10%

  b. 40%

  c. 20%

  d. 25%