(Answered) 1 identify at least five e-mail netiquette rules to

Management Studies

1. Identify at least five e-mail netiquette rules to follow.

2. Use two to three sentences to describe the basic classes of domestic mail.

3. Distinguish among the following: Certificate of Mailing and Certified Mail; Delivery Confirmation and Return Receipt; Delivery Confirmation and Signature Confirmation.

4. What are three special situations you might encounter in handling outgoing mail that would require your attention?

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