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You are invited to advice a Group Sales Manager (GSM) who is currently supervising a group of insurance adjusters who are highly experienced confidence in their abilities, particularly on taking up new assignments. They seem to that any new accomplishments are due more to luck than their own expertise. Moreover, their work involves interacting with clients who are sometimes or hostile. This is situation to most insurance adjusters, including this group of employees. Path-goal theory is a contingency theory, proposing that effective contingent on the leader's adopting a particular style of behavior to match the needs to the subordinate and the situation in which the subordinate is working. Advice the GSM on how to employ to identify the best leadership style(s) that could improve effectiveness of insurance adjusters

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