problem 1: To what extent can a multinational company take benefit of its host country, for illustration in paying lower wages?
problem 2: Do you agree with the increasingly common practice of controls being placed on the advertising of some products?
problem 3: Describe the difficulties that a whistleblower will face in raising an issue of concern.
problem 4: Describe what the stakeholder theory is and describe whether or not it has any relevance in the modern business environment.
problem 5: How can a manager reward customer service staff for their performance?
problem 6: How can customer service staff cultivate the credibility?
problem 7: What are the costs to a company of losing a customer?
problem 8: Describe why excellent customer service is so rare.