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In his management information systems textbook, Professor David Kroenke raisies an interesting point: "If 98% of our market has Internet access, do we have a responsibility to provide non-Internet materials to the other 2%?" (D.M. Kroenke, Using MIS, Upper Saddle River, NJ: Prentice Hall, 2007, p. 29a). Suppose that 98% of the customers in your market have Internet access, and you select a random sample of 500 customers. What is the probability that the sample has:

a. Greater than 99% of the customers with Internet access?

b. Between 97% and 99% of customers with Internet access?

c. Fewer than 97% of the customers with Internet access.

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Statistics and Probability, Statistics

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