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Question: Sarah Miracle has her own chain of music stores, Miracle Music. Her stores sell musical instruments, sheet music, and other related items. Music lessons and instrument repair are also offered through the stores. Miracle Music also has a website that sells music merchandise. The store has a staff of 80 people working in six departments: Sales, Repairs, Lessons, Web Development, Accounting, and Human Resources. Each department has its own manager.

Requirements: For each of the six departments, describe at least one decision/action for each of the three stages of management (planning, directing, and controlling). Prepare a table similar to the following for your answer:


Planning

Directing

Controlling

Sales




Repairs




Lessons




Web Development




Accounting




Human Resources




For each of the decisions/actions you described in Part 1, identify what information is needed for that decision/action. Specify whether that information would be generated by the financial accounting system or the managerial accounting system at Miracle Music.

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