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Question: For the data in Problem, use a computer spreadsheet to find the average efficiency for each work center over the first five workers. Which work center is the most efficient? Which work center should be studied for improvement?

Problem: Management in an evaluation of labor assignment rules when workers are not perfectly interchangeable, Paul M. Bobrowski and Paul Sungchil Park created a dynamic job shop with 9 work centers and 9 workers, both numbered 1-9. The efficiency of each worker is specified in the following labor efficiency matrix, which represents the degree of worker cross-training (Source: Bobrowski, P. M., and P. S. Park, "An evaluation of labor assignment rules," Journal of Operations Management, Vol. 11, September 1993).

(a) For what work center(s) is worker 7 least efficient?

(b) For what work center is worker 1 most efficient?

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