Question 1. In an overview of the major operations planning activities in a typical service organization, which of the following activities follows aggregate sales and operations planning?

Process planning
Workforce scheduling
Master scheduling
Materials requirements planning
Order scheduling

Question 2. In conducting aggregate operations planning, there are a number of required inputs. Which of the following are inputs considered external to the firm?

Inventory levels and market demand
Raw material availability and competitor's behavior
Current workforce and economic conditions
Current physical capacity and market demand
Subcontractor capacity and inventory levels

Question 3. In conducting aggregate operations planning, there are a number of required inputs. Which of the following are considered inputs internal to the firm?

Inventory levels and economic conditions
Market demand and subcontractor capacity
Current physical capacity and current workforce
Competitor behavior and current workforce
Current physical capacity and raw material availability

Question 4. From an operational perspective, yield management is least effective under which of the following circumstances?

Demand can be segmented by customer.
The product can be sold in advance.
Demand is highly variable.
Fixed costs are high and variable costs are low.
Demand is stable and close to capacity.

Question 5. A BOM file is also called which of the following?

Product tree
Stocking plan
Inventory usage record
Production parts plan
Time bucket schedule

Question 6. Which of the following is an input to the master production schedule (MPS)?

Inventory records file
The aggregate plan
The bill of materials
The exception report
Planned order schedules

Question 7. Which of the following is most closely related to the reason a firm might implement MRP?

So they can order the right parts per a specified schedule
So they can order parts sufficient for immediate use
So they can ensure that parts to arrive prior to when they are needed
To ensure appropriate quality levels
To keep process costs between the LCL and the UCL

Question 8. Which of the following is an input to the master production schedule?

Bill of materials (BOM) file
Inventory records file
Exception reports
Planned-order schedules
None of the above

Question 9. Which of the following is an input file necessary to run an MRP system?

Exception report
Computer-aided-design files
Inventory records file
Personnel files
Planned order schedule

Question 10. Which of the following files allows us to retrace a material requirement upward in the product structure through each level, identifying each parent item that created the demand?

Planning bill of materials file
Modular bill of materials file
Super bill of materials file
Exception report file