Question 1: According to Gulick and Urwick, the best way to divide labor is by purpose, process, persons or things, and:

A. financial considerations.

B. the preparedness cycle.

C. interoperability.

D. place.

Question 2: __________ originated the term and concept of "functional supervision."

A. Max Weber

B. Gulick and Urwick

C. Frederick W. Taylor

D. Ken Blanchard

Question 3: Participative management is an example of which of the following approaches to organizational improvement?

A. Human development approach

B. Structural design approach

C. Strategic management approach

D. Police organizational approach

Question 4: In Gulick's seven activities of management, abbreviated POSDCORB, what does the "P" stand for?

A. Proposing

B. Planning

C. Pushing

D. Pulling

Question 5: Bottom-up governance power is seen as:

A. limited.

B. dictatorial.

C. nonessential.

D. flexible.

Question 6: Geller suggests that applying the learning organization model to policing would be difficult because:

A. police officers have difficulty learning concepts.

B. there is skepticism about research.

C. there is lack of cooperation from police administrators.

D. learning is unimportant.

Question 7: Which of the following individuals examined the applicability of the learning organization to police agencies implementing community-oriented policing?

A. Chris Argyris

B. Peter Senge

C. Leanne Alarid

D. Pam Collins

Question 8: The __________ age dominates much of today's workplace.

A. wisdom

B. forming

C. industrial

D. knowledge

Question 9: An agile organization's primary component is:

A. rules.

B. span of control.

C. written policies.

D. speed.

Question 10: Interorganizational collaboration is important to avoid:

A. conflict.

B. interference.

C. waste.

D. All of the above

Question 11: __________ inform us that there will be fewer people available for police work.

A. Demographics

B. Political scientists

C. Police chiefs

D. Historians

Question 12: Actual collaboration involves the sharing of which of the following?

A. Resources

B. Expertise

C. Authority

D. All of the above

Question 13: The number and __________ of civilian police employees has increased and will result in major divisions of a police agency being commanded by civilian employees.

A. power

B. ability

C. diversity

D. salary

Question 14: Police abuse of authority could potentially be reduced by:

A. greater supervision.

B. increased accountability.

C. systematic data collection.

D. All of the above

Question 15: __________ percent of African Americans believe they have been profiled by the police.

A. Twenty

B. Forty

C. Sixty

D. Eighty

Question 16: Which system is NOT a part of the central role of police in homeland security?

A. Security system

B. Criminal justice system

C. Operability system

D. Safety system

Question 17: Which of the following is a finding by the bipartisan congressional committee that investigated the problems that occurred during and after Hurricane Katrina?

A. Many conditions led to lawlessness and violence

B. The lack of a government public communications strategy delayed relief.

C. Military assistance was critical for restoring law and order.

D. All of the above

Question 18: __________ includes prevention, protection, response, and recovery.

A. Technology cycle

B. Preparedness cycle

C. Training cycle

D. Community engagement cycle

Question 19: __________ are entities that serve multi-agency policing needs by providing information to patrol officers, detectives, management, and other personnel on specific criminals, crime groups, and criminal activities.

A. Fusion centers

B. Reaction centers

C. Protection centers

D. Information centers

Question 20: Whick is NOT a principle of the Compstat system?

A. Accurate and timely intelligence

B. Effective tactics

C. Rapid deployment of personnel and resources

D. None of the above.