Question 1: A leader can be a better leader when:

taking full credit for accomplishments.

followers say what they need in chaos to be good followers.

followers fail to acknowledge leader.

followers say what they need in order to be good followers and followers compliment the leader and thank him or her for behavior.

Question 2: If a leader's actions and decisions contradict the best interests of the organization, effective followers should:

take a stand.

follow the leader.

sacrifice their personal integrity.

follow passively.

Question 3: Which of the following BEST describes an alienated follower?

An alienated follower is active in the organization.

An alienated follower is a passive, yet independent, critical thinker.

An alienated follower does not try to avoid risk or conflict.

An alienated follower does not utilize critical thinking skills.

Question 4: Synergy is the combined action that occurs when people:

renew the physical, mental, spiritual, and social aspects of their lives.

work together to create new alternatives and solutions.

blame others.

focus on preserving and enhancing relationships.

Question 5: The conventional level of personal moral development is characterized by:

following rules.

following internalized principles of justice.

follows authority with blind obedience.

fulfilling duties and obligations of the social system.

Question 6: One way to find personal courage is by:

doubting a higher purpose.

drawing strength from within.

releasing frustration and anger.

developing your skills.

Question 7: A leader used evaluation and communication to help followers in improvement and development. Which of the following is a feedback technique that does NOT refer to a mistake that was a one-time occurrence and therefore, not likely to be repeated?

Focus on the performance, not the person.

Focus on the past, not the desired future.

Make it timely.

Make it specific.

Question 8: A recent survey about moral leadership shows that most people feel that:

corporate America's moral compass is pointing in the right direction.

most CEOs are honest.

most business leaders stand up for what is right.

executives make decision based on advancing in their own careers.

Question 9: Ari Weinzweig and Paul Saginaw illustrate that good leadership is:

getting a high return on investment.

treating employees like customers.

more about serving others.

more about taking care of oneself.

Question 10. How does a leader find the courage to step through fear and confusion to act despite the risks involved?

Question 11. How can leaders optimize the use of feedback and minimize the conflict and fear that often accompanies it?