Question 1: A key aspect of using networking as a career tactic is that a person should:

• Save networking for weekends.
• Do most networking by e mail to save time.
• Network with people mostly outside of the company.
• Develop contacts with influential people.

Question 2: A defining characteristic of the yes people type of difficult person is that he or she:

• Avoids promising to meet deadlines.
• Says yes to the boss, but no to coworkers.
• Says no to the boss, but yes to coworkers.
• Rarely delivers on promises.

Question 3: You can tell that Janis has good social intelligence because she:

• Understands that good relationships give her energy.
• People can be manipulated when they are needy.
• Is only hostile toward people she perceives to be stupid.
• Being arrogant toward others helps them think more clearly.

Question 4: Which one of the following is the least effective mentoring behavior?

• Counseling with the protégé
• Being a role model for the protégé
• Helping the protégé "learn the ropes"
• Solving problems for the protégé

Question 5: A study showed that impression management was the most likely to be effective when the person managing his or her impression:

• Had good political skill.
• Had poor political skill.
• Was highly introverted.
• Was emotionally unstable.

Question 6: Max and inventory control specialist, has most likely broken through an unwritten boundary when he:

• Attends the company picnic in jeans and a tank top.
• Invites the ceo to visit his cubicle and discuss company goals.
• Invites another inventory control specialist to dinner.
• Sends the tech center a request for help.

Question 7: A key characteristic of positive gossip for relationship building is that it:

• Does not identify the people involved in the gossip scenario.
• Does not involve company personnel.
• Focuses on the social life of key personnel.
• Does not attack others.

Question 8: As a trainer, you explain to Pamela that if she learns how to find relevant information on the Internet well, she will be eligible for promotion. You are making use of the learning principle called:

• Motivated interest.
• Concentration.
• Meaningfulness of material.
• Deal with trainee defensiveness.

Question 9: The position taken in the human relations text is that organizational politics refers to gaining advantage by:

• Dirty tricks.
• Any means other than merit or luck.
• The formal use of power.
• Hard work and good performance.

Question 10: A point of etiquette to keep in mind when sending e-mail is that:

• Rules of etiquette do not apply to e mail.
• The way in which you send a message tells something about you.
• Using line justification is a heavy insult.
• Salutations such as "dear ________" are now regarded as poor etiquette.

 Question 11: Visualize yourself in a full-time professional job working for a company that believed strongly in mentoring. Explain whether you would prefer a mentor for yourself, or be assigned a mentor by the company. What are some traits you would look for in a mentor? APA Guidelines are to be used for your in-text citations and sources.

Question 12: Etiquette training for people in high-level business positions is more popular than ever. How would you explain the popularity of such training in the recent era? Give examples. APA Guidelines are to be used for your in-text citations and sources.