Question 1: A company that provides training, certification and consulting services to commercial, government, and non-profit organizations in applying best practices in balanced scorecard (BSC), strategic performance management and measurement, and transformation and change management has a customer success story on its website at http://www.balancedscorecard.org/Home/tabid/36/Default.aspx. Type the word "Mecklenburg" into the search box and click the menu link for Mecklenburg, NC. Read the story about Mecklenburg County, which successfully transformed the county government and positioned it for tough times. Summarize the success story and explain how it relates to what you have learned in this course this week.
Question 2: Your uncle is working in a company managing their investment center. You approach him with the sales of a large piece of equipment that can help the company save money in the end. Your uncle explains to you that they can't purchase the equipment because they don't want their ROI to decrease in value. What will be your persuasive argument to help them see more possibilities?