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Past evidence shows that when a customer complains of an out-of-order phone there is an 8% chance that the problem is with the inside wiring. During a one-month period, 100 complaints are lodged. Assume that there have been no wide-scale problems that could be expected to affect many phones at once, and that, for this reason, these failures are considered to be independent. Find the expected number of failures due to a problem with the inside wiring. Find the probability that at least 10 failures are due to a problem with the inside wiring. Would it be unusual if at most five were due to problems with the inside wiring? Explain, based on the probability of this occurring.

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