Kate has been employed by a well-known manufacturing company for 12 years. She is the only female on her line and the fastest worker. She has been promoted several times through mergers and acquisitions, but has always been looked over for a senior management position. Kate believes she is qualified for advancement but thinks her manager has a problem with her personally. To top it off, Kate did not receive a semiannual or annual review, which would have resulted in a raise. Her coworkers (all males) have urged her to go to management and report what she believes to be discriminatory behavior from her immediate manager.
Now, complete the following tasks:
- Discuss a situation you have been in where you felt you were passed over for a promotion, made to feel indifferent, or were discriminated against. Compare and contrast your story with Kate's.
- Compare the possible ethical breaches of Kate's manager against your own manager's behavior. Utilize scholarly research on leadership theory as justification.
- Compare the possible legal breaches of Kate's manager against your own manager's behavior. Utilize scholarly research on leadership theory as justification.
- Recommend an approach Kate could have used to manage the negative risk both personally and professionally.
- Evaluate the advice Kate received from her coworkers.
- Referring to the conflict resolution strategies taught in this course, determine which one is best suited to resolve Kate's conflict. Justify your position.
- In the chart below, evaluate your conflict resolution skills from the past five years. Rate yourself on a scale from 1-5, where 1 represents low performing and 5 represents high performing.
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Conflict Resolution Approach
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Rate Yourself (1-5)
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o Preventing the conflict
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o Suppressing the conflict
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o Avoiding the conflict
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o Using false emotions for distracting the conflict
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o Eliminating the conflict
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o Accepting the conflict
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o Recognizing the value of the conflict
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o Encouraging interpersonal criticism
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o Managing the conflict
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- Select one conflict resolution approach in which you ranked the lowest and develop an individual improvement plan for that approach.
- Explain how the mediation process could strengthen your conflict resolution and management skills.
- Discuss how the arbitration process could strengthen your conflict resolution and management skills.
- Implement some portion of your plan. Provide a detailed summary of the changes that occurred in your development as it relates to your ability to handle conflict.