Internal Consulting

An economic recession has increased charity care and bad debts from 4 percent to 6 percent of net revenues. The board asks for "all possible" cost reductions, and one board member notes that the internal consulting activity consumes more than $1 million a year and that it surely could be deferred.

What arguments and data would you assemble to support continuing this activity?

Your initial response should be 200 to 250 words in length and include at least three citations from the textbook, articles, or other credible sources