i) Make a distinction between employee relations and industrial relations.
ii) Illustrate out the environmental factors which affect employee relations.
iii) Provide five (5) reasons why people join trade Unions and how the reasons mentioned can be tackled to handle without unions.
i) Illustrate out the concept of Employee Grievance.
ii) Illustrate out four (4) causes of Employee Discontent giving instances.
iii) Illustrate out the effects of Employee Discontent on:
i) Illustrate out clearly the differentiation between Collective Bargaining and Individual Bargaining highlighting with instances the contexts in which each of them applies.
ii) Illustrate out on three prerequisites for the effective collective bargaining?
Illustrate out and discuss each of the under-mentioned two (2) theories of employee relations showing clearly the strengths and shortcomings of each of them:
i) The Unitary Theory
ii) The Pluralist Theory