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A Survey of 50 Clients

In January 08, fifty clients of a county Mental Health Mental Retardation (MHMR) center were surveyed regarding their satisfaction with services. The clients filled out the survey on completion of treatment.  In June 08, the clients were telephoned and re-surveyed and were asked to rate their overall satisfaction again.

 

Variable

Position

Label

Measurement Level

 

id

1

ID

Scale

Participant ID number

Intake

2

Intake experience

Scale

On a scale of 1 to 10, how would you rate the intake experience?

Indcouns

3

Individual Counseling

Scale

On a scale of 1 to 10, how would you rate your satisfaction with the individual counseling sessions?

Groupcouns

4

Group Counseling

Scale

On a scale of 1 to 10, how would you rate your satisfaction with the group counseling sessions?

Pricefair

5

Fairness of sliding scale

Scale

On a scale of 1 to 10, how would you rate your satisfaction with the sliding scale method of payment?

Newpatient

6

Type of Patient

Ordinal

0 = first time 1 = repeat admission

Usage

7

Usage Level

Scale

What percent of your mental health services are provided by this center?

Osatjan

8

Overall Satisfaction in January

Scale

On a scale of 1 to 7, rate your overall satisfaction with your MHMR experience.

Osatjun

9

Overall Satisfaction in June

Scale

On a scale of 1 to 7, rate your overall satisfaction with your MHMR experience.

court

10

Court ordered treatment

Nominal

Was your treatment court-ordered?

0 = No; 1 = Yes

Therapytype

11

Individual or family therapy

Nominal

0 = Individual; 1 Family

Txtype

12

Type of Treatment

Nominal

1 = Mental health; 2 = Substance Abuse; 3 = Both

Variables in the working file.

Has satisfaction with MHMR services changed since the January survey?

Statistics and Probability, Statistics

  • Category:- Statistics and Probability
  • Reference No.:- M9727189

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