problem 1: Describe the stakeholder theory of the firm.
problem 2: Can insider trading ever be considered ethical in the business world? Illustrate.
problem 3: Can a multinational company take benefit of its host country, for illustration in paying lower wages? Describe your answer.
problem 4: Describe the problems that a whistleblower is probable to have to consider in deciding whether or not to speak out.
problem 5: How can customer service staff cultivate the credibility?
problem 6: How can a manager reward customer service staff for their performance?
problem 7: Differentiate between high-touch and low-touch customers, giving illustrations of each.
problem 8: Describe how you might plan to surpass customer expectations.