Create an organization chart to identify a company's formal communication network.

Think of an organization where you've worked recently. Create an organization chart for two or three levels of employees. Then add arrows to identify the three directions of the formal communication network.

Describe a company's grapevine.

For the same organization you explored in the previous question, consider the informal communication network. With a partner, discuss how you heard about unofficial information about the company. How accurate do you think this information was? Was senior management plugged into the grapevine? Do you have examples of how management responded to information spread through the grapevine? If management ignored the grapevine, what do you think should have been done instead?