Costs in a system inventory

Identify what the sources of costs might be. Actual costings are not part of this exercise. Always be on the lookout for the hidden costs that can turn an apparent saving into an actual loss. This includes costs for the BPI team, development, quality assurance, testing, parallel operations during transition, implementation. It should also include any ongoing maintenance or administrative costs.

Consider the impact upon the operation due to the implementation. This would include productivity losses or the need to hire temporaries to cover for personnel while training