Complete the process design matrix.
Write an executive summary identifying appropriate design approaches for a selected product and service.
- Pick one service with which you are familiar. Complete three to five line items such as production line, self-service, or personal attention approach, on the Process Design Matrix.
- Pick one product with which you are familiar. Complete three to five line items such as Job shop, batch, assembly line, or continuous flow approach, on the Process Design Matrix.
|
Process Design Aspect
|
Service
|
Product
|
|
Design focal point
|
|
|
|
Strategy
|
|
|
|
Process design approach
|
|
|
|
Process map
|
|
|
|
Process Performance Measurement
|
|
|
|
Factory location
|
|
|
|
Facilty layout
|
|
|
|
Process design
|
|
|
|
Scheduling
|
|
|
|
Producting planning
|
|
|
|
Workforce
|
|
|
|
Quality
|
|
|
|
Capacity
|
|
|
|
Inventory
|
|
|