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Restaurant High Spirit in town has advertised an offer of a special dinner for the last week of May this year at a price of RM90 for a couple. The menu for this special dinner can be obtained at the restaurant at any time during the month of April only. All bookings for the special dinner must be done in the month of April.

Billy and his wife read the advertisement from the restaurant and are interested to make a booking for the special dinner on the 27th of May. They take the trouble to drive to the restaurant to get the menu. After having read and satisfied with the dishes offered, they want to place a booking. However as they approach the clerk at the counter, Billy's wife makes a suggestion for a dessert to be included. The clerk is in no position to accept the request. The clerk, however, takes down their names and address and telephone number. Three weeks later, Billy's wife calls the restaurant but the reservation clerk has been away from her station, another person answers the call and tells her to call back later.

On 27th May, Billy and his wife arrive at the restaurant to have the special dinner but they are told that no table has been arranged for them. They are very disappointed and shocked. However the restaurant manager has been very sympathetic with their situation. He is willing to give them a table but with a different menu at the same price. Billy and his wife refuse it and they leave the restaurant. Billy is thinking of suing the management of the restaurant.

A few days later, the wife of Billy relates the above incident at the well-known restaurant in town to her friends.

 

Discuss whether Billy and his wife could succeed in their legal actions against the management of the well-known restaurant in town.

 

 

 

Business Law & Ethics, Finance

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