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Assume you are requested to gather data on the time it takes for a single employee to process product returns at a customer service counter in a given 8-hour period at a major merchandising retailer. Specifically each time the employee processes a return, you document the elapsed time in minutes. Later in the evening, you create a histogram. Speculate on the shape of this histogram. What would be the most plausible probability distribution and why? Be sure to clearly justify your rationale.

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