Assignment: Risk and Quality Management Manual
If you look at the assignment carefully, it says to create a "manual". That is exactly what I am expecting ...not just a paper, but a manual with chapters, etc
Resources: Risk and Quality Management Tools Matrix
Imagine you are a quality leader for a health care organization and have been asked to create a manual for new employees to introduce the basic concepts of risk and quality management.
Part I: Write a 1,750- to 2,100-word manual in which you address the following:
- Explain basic concepts of quality improvement in the healthcare industry
- Explain the concepts of risk management in the healthcare industry
- Analyze the information needed for decision-making processes in risk and quality management in the health care industry
- Explain challenges in making risk- and quality-management decisions in the health care industry
Part II: Matrix are given below:
Within your manual, you must include a matrix in which you do the following:
- Analyze the risk and quality management tools used in the health care industry.
- Consider the following when completing your matrix:
- What is the risk- and quality-management tool?
- What is the purpose of the tool?
- What are the advantages and disadvantages of the tool selected?
To assist you with the development of your matrix use the Risk and Quality Management Tools Matrix located under student materials. The matrix must be embedded within your training manual.
Risk and Quality Management Tools Matrix
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Risk or Quality Management Tool
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Purpose
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Advantages
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Disadvantages
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Systems and Processes
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To ensure that all efforts are getting proficient exploited, procedures are well-organized and not redundant, and productivities satisfy the requirements of the patients and other shareholders.
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Focus on improving systems, and a process widens the offerings, reduce cost, improve the quality of services, and achieve higher patient satisfaction.
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Improvement in processes may require investment
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Patients' Needs
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To ensure the highest level of patient safety, improve the relationship with patients, and satisfy patient's requirements in a cost-effective manner.
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A patient-centered approach helps in affordable and high-quality healthcare services
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A patient-centered approach requires the use of modern technology, training of staffs, investment in safety equipment, and developing a culture of quality. The doctors need to spend more time with patients, which mean doctors can attend a lesser number of patients. In short run, a patient-centered approach would increase cost.
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Team Work
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To improve communication within the organization, and make every employee work for quality improvement individually as well as collectively.
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A healthcare organization can provide integrated service that will reduce time to deliver service, reduce cost, and improve the quality of services rendered.
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Persuading all employees to work in a team is difficult. Some people are excellent at their job but do not fit in any team. Forcing such people to work in a team may affect their efficiency.
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Data
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To collect and store required data from reliable sources, and use the data in decision making.
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Efficient use of data can help in improving processes. Analysis of data also helps the management in identifying areas of concerns and devise proactive risk management plan.
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If data is not valid and reliable, a decision made based on such information is likely to be a wrong decision.
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