(Answered) A family doctor sees patients for an average of 10 minutes

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A family doctor sees patients for an average of 10 minutes each. There is an additional 5 minutes of paperwork for each visit, so she makes appointments at 15-minute intervals for 5 hours a day. During one surgery the doctor was called away for an emergency that lasted an hour and patients who had appointments during this time were told to come back later. How can you measure the doctor's performance in the surgery?

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