A 15-minute Oil and Lube service claims that their average service time is no more than 15 minutes. A random sample of 35 service times was collected, and the sample mean was found to be 16.2 minutes, with a sample standard deviation of 3.5 minutes. Is there evidence to support, or to reject the claim at the alpha = 0.05 level? Perform an appropriate hypothesis test, showing the necessary calculations and/or explaining the process used to obtain the results.