1. When forecasting capacity levels, it is important to:

take minimum capacity into account.

take maximum capacity into account.

take both maximum and minimum capacity into account.

None of these is correct.

2. When preparing the staffing forecast for an organization's start-up phase, it is important to be careful about

forecasting overcapacity.

None of these is correct.

forecasting undercapacity.

forecasting undercapacity and overcapacity.