1. When cohesiveness is ____ and norms are ____ compatible with organizational goals, productivity is the highest.

a. low; highly

b. high; not

c. low; not

d. present; highly

e. high; highly

2. Which of the following is a formal group?

a. Friendship

b. Command

c. Social

d. Grapevine

e. Interest

3. What psychologist’s work laid the foundation for the study of behavior modification?

a. Douglas McGregor

b. Clay Alderfer

c. David McClelland

d. B.F. Skinner

e. Abraham Maslow

4. The size or number of people that constitute a group is

a. limited to ten.

b. ten or more.

c. limited to fifteen.

d. two or more.

e. fewer than two people.

5. The organization's compensation structure should be which of the following?

a. below the external labor market.

b. equitable.

c. be based on interview data.

d. open to the public.

e. established outside of legal constraints

6. A group is homogeneous if

a. the organization allows the group a high degree of autonomy.

b. men and women are represented equally in the group.

c. members are similar in one or several ways that are critical to the work of the group.

d. the group is highly productive.

e. two or more people interact with and influence each other.