1. There are many benefits of the open source software model adopted by Mozilla. If you are a normal American Firefox user, which of these benefits would be of valuable to you?

a. Due to a large open source community of people, software can be tested much more thoroughly than would be possible for any one company.

b. A large open source community can provide greater input into the design and development process

c. Volunteer programmers can supplement internal programmers by writing code for various pieces

d. Design decisions can be driven by people’s needs instead of by market and economic factors

2. Which of the following is false?

a. Airlines likely have a low degree of operating leverage.

b. The degree of operating leverage is computed as the percent change in operating income divided by the percent change in unit volume.

c. Operating leverage is more effective when sales volume is rising.

d. The degree of operating leverage will be lower the further away from the break-even point it is computed.