1. Most interview questions fall in the informational phase.
True of False
2. Open questions are worded so that the respondent can simply say “yes” or “no.”
True of False
3. Which of the following should the interviewer do when dealing with a difficult person during an interview?
A. Make it easy for the respondent to say “no”
B. Make it difficult for the respondent to say “yes”
C. Try to reason with the person
D. Change tactics to reduce hostility
4. Which of the following best describes informational questions?
A. Primarily used to provide an introduction for the interviewer and establish rapport with the respondent.
B. Used to gain an understanding of the accounting system and internal control systems, documents, and business operations.
C. Designed to be confrontational
D. None of the above
5. Which of the following best describes note taking?
A. Is not problematic during interviews
B. Should contain the interviewer’s opinions about the respondent
C. Is required by interviewers in the private sector
D. None of the above.