1 in developing a benchmarking capability what specific, Ask an Expert

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1. In developing a benchmarking capability, what specific factors would you, as program manager, select in attempting to establish the appropriate goals for your program?

2. Review the literature pertaining to the SECM and CMMI tools and their application. What are the basic objectives of each (how do they differ)? What factors are measured? Briefly describe the steps to be followed in the implementation of each.

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