1. As organization size increases, each of the following increases as well EXCEPT

a. the number of levels in the hierarchy.

b. flexibility.

c. centralization.

d. the number of rules.

e. specialization of labor.

2. Which type of innovation do other innovations often rely on?

a. incremental

b. strategic

c. radical

d. cultural

e. systems

3. Which of the following is true about communities of practice?

a. they provide only qualitative, rather than quantitative, value

b. they can span multiple companies

c. they meet regularly

d. they meet in person

e. none of these

4. Making resources more scarce causes power differences across subunits to become

a. efficient.

b. reduced.

c. inefficient.

d. irrelevant.

e. magnified.

5. Grouping employees by ___________ means that groups are organized according to a region of the country or world.

a. location

b. output

c. work process

d. business function

e. client

6. Studies have generally found that compared to out-group members, in-group members

a. are responsible for nearly all new product developments.

b. make more ethical decisions.

c. are absent more often, but get more work done when they attend.

d. tend to have higher levels of performance and satisfaction.

e. complain more because they have access to the leader.

7. Which of the following is the most likely to have the greatest potential influence on the actions of subordinates?

a. A leader with personal power

b. An informal leader

c. A leader with both personal and position power

d. A leader with position power

e. A formal leader