1. A large university library has decided to make it nearly impossible for all but the most renowned Civil War experts to access their Civil War collection. The librarian in charge of this collection feels that this new policy will adversely influence the use of the collection in research on the experiences of everyday people during the war. This is an example of the use of control creating ____.

a. control loss

b. suboptimization

c. sacrificing

d. feedforward control

e. cybernetic infeasibility

2. Control is a(n) ____ process.

a. continuous, flexible, and automated

b. continuous, dynamic, and cybernetic

c. standardized, periodic, and robotic

d. standardized, periodic, and cybernetic

e. flexible, intermittent, and automated