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1. A _______ is an arrangement under which a company provides managerial know-how in some or all
functional areas to another party for a fee.
A. manufacturing contract
B. strategic alliance
C. management contract
D. joint venture

2. The Small Business Administration (SBA) provides _______ assistance.
A. business development and financial
B. product-search and product-support
C. market analysis and Web development
D. educational and placement

3. A partnership between competitors, customers, or suppliers is called a/an
A. merger.
B. strategic alliance.
C. growth triangle.
D. affiliation.

4. Before opening a line of credit, buyers frequently ask for a/an _______ invoice.
A. pro forma
B. pro se
C. ante se
D. pro rata

5. The term for what people are doing when they put forth less effort while members of a group is
A. social loafing.
B. groupthink.
C. individualism.
D. catatonia.

6. The most well-known model for change that involved unfreezing, moving, and refreezing was developed by
A. Adam Smith.
B. Kurt Lewin.
C. Chad Henry.
D. John Kotter.

7. Incoterms were developed by the International Chamber of Commerce to
A. translate international contracts.
B. facilitate legal price quotes between buyers and sellers.
C. clarify terms of sale.
D. promote trade missions.

8. Japanese anime became a popular media in the United States due to
A. American fans pulling anime in.
B. Disney's adoption of the style in its animated movies.
C. heavy advertising in the United States by Japanese comic companies.
D. an unusual amount of manga piracy.

9. Residents of a country who represent various noncompeting foreign suppliers and take orders in those firms' names are known as manufacturers'
A. traders.
B. distributors.
C. retailers.
D. agents.

10. A company in which each country's division manager reports directly to the CEO is
A. a hybrid organization.
B. divided by both product and function.
C. a matrix organization.
D. organized by geographic regions.

11. A _______ strategy is often used where there's a strong pressure to reduce costs and limited pressure to adapt products for local markets.
A. multidomestic
B. global
C. transnational
D. home replication

12. _______ places increasing emphasis on recruiting and developing human resources.
A. Globalization
B. Marketing
C. Accounting
D. Localization

13. Organizational _______ is a process dealing with how a company should be organized for integration, efficiency, and effectiveness.
A. division
B. functions
C. competitiveness
D. design

14. The Conformité Européen is a type of
A. consular invoice.
B. inspection certificate.
C. export license.
D. certificate or origin.

15. Which of the following is the least costly for a buyer of exported goods?
A. Bank collection time draft
B. Open account
C. Cash in advance
D. Irrevocable letter of credit

16. When new exporters need to quote terms of sale that differ from those used in domestic markets, they must be familiar with
A. the FCIB.
B. Incoterms.
C. ETC.
D. Dun & Bradstreet.

17. One disadvantage of indirect exporting is that
A. licensing and red tape can delay completion of shipments.
B. large cash outlays are required.
C. it's difficult to find the right agent for a firm's product.
D. the firm gains little experience from transactions.

18. Independent businesses that handle import shipments for compensation are called
A. customhouse brokers.
B. commerce chambers.
C. foreign freight forwarders.
D. bonded warehouse managers.

19. To effectively develop and implement an effective strategy, objectives should be
A. quantified.
B. voluntary.
End of exam
C. visible.
D. eclectic.

20. The term tactical plans refers to
A. broad operational plans on which strategic plans are based.
B. scenarios presented as comprehensive future strategies.
C. detailed, short-term operational plans.
D. long-term strategies that address best- and worst-case scenarios

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