1. Why might some workers prefer not to work in a lean production environment?

2. Discuss the importance of each of the following:

a. Matching supply and demand

b. Managing a supply chain

3. List and briefly explain the four basic sources of variation, and explain why it is important for man- agers to be able to effectively deal with variation.

4. Why do people do things that are unethical?

5. Explain the term value-added.

6. Discuss the various impacts of outsourcing.

7. Discuss the term sustainability, and its relevance for business organizations.

8. Describe each of these systems: craft production, mass production, and lean production.