problem 1: What is the role of the trade union movement in 2012 and beyond? Give apparent reasons for your choice of explanations.

problem 2: Describe the fundamental contents of a written contract of employment and describe the significance of each element to both employee and employer.

problem 3: Is it significant that the disciplinary policy and procedures are clearly understood by all parties? When giving your answer, describe what the policy and procedures are.

problem 4: What is, in your opinion, a sound employee relations strategy and why is it an important part of the overall organizational strategy?

problem 5: When compulsory redundancies are unavoidable, how would you, as the HR Director, approach the process and maintain goodwill with staff?

problem 6: Describe in detail what the negotiation grid is and describe the impact it can have throughout negotiations.

problem 7: In brief outline a standard grievance policy and procedure and then describe how it must best be implemented. If it is of assistance, use an illustration with which you are familiar.

problem 8: Collective bargaining – what is it and when is it applied? In addition, give two illustrations when collective bargaining is best used.