Assignment

You are applying for a job as a departmental manager in an office setting. The organizational has made it clear that having a high level of emotional intelligence will be a deciding factor in selecting the successful candidate.

You have been asked to submit a document that addresses the following points:

• What are your emotional strengths and weaknesses?

• What are personal causes of stress in your work life and how do you deal with them?

• What are your emotional triggers and how have you learnt to manage them?

• What would you do to act as a role model to workers in your department in the management of emotions?

• Are you open to feedback from others in relation to your EI? How would you go about getting and using it?

• How does self-reflection factor into the continual development of your EI?

• How would you respond to a worker who is:

• Extremely angry?

• Extremely stressed?

• Extremely upset?

• How much knowledge do you have about the cultural expressions of emotions? How would you use that knowledge?

• How would you adapt your leadership style to workers experiencing different emotions?

• How would you factor the emotions of workers into decisions that you make?

• How would you provide opportunities for workers to express their feelings and emotions?

• How would you make workers aware of how their emotions and behaviours affect others and how would you encourage them to manage their emotions?

• What would you do to encourage others to develop their EI?

• What would you do to create a positive emotional climate in your department?

• How would you use the strengths of workers to achieve workplace outcomes?

You are required to provide a detailed response (at least half of a typed, single spaced page) for each point listed and to use examples to support your responses whenever possible.

Remember to properly cite any sources that you use.