Assignment
In this paper you're proposing ideas on how to better the company to your boss. You are a supervisor at UPS (United Parcel Service) and are talking about how to improve the company from your position.
It's specifically targeted toward the Preload where they load the trucks up before they get on the road.
You can talk about the background and history of UPS to start. Also what it takes to be a successful supervisor.
This has to be about 7-8 pages
1. Title Page
2. Table of Contents
3. Executive Summary
4. Introduction (background and history) about the company
5. The Opportunity
a. The Current Situation: Need to run higher production
b. Key Success Factors: Following the methods and training loaders on methods to run higher production
c. Analysis of Alternatives: What else besides training
d. Strategic Solution Option
6. Benefits and Risks of Strategic Solution Option
a. Benefits: what are the befits of having skilled and trained loaders
b. Risks: shouldn't be any
7. Final Recommendation (include implementation plan)
8. References
A good source to start is www.upsers.com
Here's some info specifically targeted about my job to make it easier for you :
Overview of the Situation/Problem:
This UPS hub is located in St. Petersburg, Florida.
To get a better understanding of the preload I will tell you that there are 3 Centers, St. Petersburg, Largo, and Countryside. St Petersburg has 3 belts while the other two centers have 2. The problem here is that most belts don't reach the targeted production for the day for us to run high numbers as a building. The target production rate is 180 PPH. I have observed that lately most belts have been running in the 160's besides a select one or two. I also want to address safety because running high numbers doesn't mean that safety has to take a back seat. Both, stellar production and a safe work environment can be achieved.
The Opportunity:
There are many areas to look into:
- First, is the volume between the 3 centers evenly distributed?
- Are employees used to their full potential or just standing around waiting for further instruction?
- Are supervisors cutting employees early enough once the volume drops?
- Are we efficient at wrapping up the work area, is stacking (leaving packages out of the truck) addressed?
- Are supervisor spending sufficient time training new employees the methods?
- In safety, can the employee explain how the safety precautions taught to them affect them and can they give the feedback?
Audience Analysis:
To whom will you present your final project recommendations? What are the needs/concerns of this audience? I will present my final project recommendations to my building Manager. She's approachable and willing to listen to ideas that can benefit us, therefore I have no concerns.