1. a sense of belonging is a characteristic of which need level?

a) social
b) esteem
c) self actualization
d) safety
e) phycological

2. the most difficult need to satisfy is

a) safety
b) self actualization
c) esteem
d) social
e) physiological

3. gap.com, the clothier's online site, focuses on conducting business with individual customers. This represents a model

a) B2 B
b) C2 C
c) manufacturer
d) distributive
e) B2 C

4. Human Resources is a(n) ___ type of job, so it does not fit directly into the chain of command

a) line
b) staff
c) advisory
d) top management
e) authoritative