(Answered) You are working as a support specialist in the university

Economics

You are working as a Support Specialist in the University Information Technology Services (UITS) department at Indiana University, Bloomington (IUB). Your manager, the instructor, has tasked you to review the latest survey on computer user satisfaction (do an Internet search for the UITS IUB User Survey Summary).

Using the survey responses, you are to provide answers and/or recommendations for the following questions:

1. Describe a typical user at IUB based on the following list of headings:

A. General Services

B. Electronic Mail

C. Support Services

D. Communication Services

E. Instructional and Student Computing Services

You must clearly explain WHY you responded as such and provide the DETAILED DATA for your response.

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