Guidelines:

To perform effectively you need to:

- prioritise and plan your work to meet objectives, managing conflicting pressures and making best use of time and resources

- ensure the quality of your work always meets or exceeds agreed requirements

- develop and maintain effective working relationships

- actively develop your own skills and knowledge, acting on feedback where appropriate

- demonstrate a professional attitude to the culture of the organisation in which your work.

Achievement of this performance objective requires consistent performance over a period of time. Evidence of this may include validation from third parties, and may be demonstrated as part of carrying out other duties.

Examples of relevant activities include:

- actively evaluate your own performance and participate in your organisation's appraisal process

- identifying your own development needs and regularly review your personal development plan

- working effectively and reliably to ensure that everything for which you are personally responsible is completed to a high standard

- working effectively as part of a team, providing support for others where appropriate

- working effectively on partnership/joint projects with workers in other organisations.

These examples illustrate how you might demonstrate your performance. They are not obligatory - you may prefer to think of other ways that show how you perform effectively in this area.

Question 1: What have you learned about how you work as an individual?

Question 2: How have you changed your behaviour or approach to the workplace as a result of what you have learned?

Question 3: How has this helped improve work outputs or business results in your area?