What do you think of the Jet Blue flight attendant's incident in comparison with others? Is Steve to be heralded as a hero or was he just bad at handling stress and conflict?
- What would cause an average person to "snap?"
- Have you been in a similar situation? How did you behave?
- Is there a relationship between stressors and conflict? Give reasons to support your statements.
- Have you been close to just losing control yourself or actually done so?
- What recommendations would you make to Steve and others who may feel stretched to snapping?