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Use the process maps in this chapter to answer the following questions:
a. What would a credit manager do if a sales order received caused a customer to exceed its credit limit?
b. What happens after the shipping department verifies that the quantities and descriptions of goods prepared for shipment are consistent with the sales order?
c. What would an accounts receivable clerk do if a $100 credit memo is issued to a customer whose accounts receivable balance is $1,000?
d. When is it necessary for an accounts receivable clerk to notify a customer?

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