Select an organisation that you are either familiar with (you may, or may have, worked there) or have researched. The organisation should have a focus on manufacturing or operations such as an airline, resort operator with a high level of direct customer contact/ You may choose to focus on an organisation in another industry but you should seek advice from your lecturer first.

For this organisation, you may identify operational issues or aspects incorporating a range of topics covered in this unit These may include:-

1. Poor Forecasting of demand and resources
2. Quality Management and Process Design
3. Inventory Management
4. Job Design

You may decide to take on the role of a consultant and conduct an audit of the operation in your chosen area' of the organisation.

Another approach may be to identify a ‘star performing' organisation or Strategic Business Unit within the organisation and use it to benchmark the industry.

Make appropriate recommendations based on your findings. You are required to prepare a report based on the above incorporating relevant theory and additional readings when analysing your chosen company and chosen operations.