Question1 A tool to help determine how a process works and what it is supposed to do is a

Question 2 Root cause analysis uses all of the following tools and methods except

Question 3 Six Sigma efforts have use all of the following concepts and methods except

Question 4 Which does not fit with Six Sigma implementation?

Question 5 A tool to help focus on the most significant problems is

Question 6 Which of the following describes the quality definition of fitness for use?

Question 7 Which of the following is not a part of Philip Crosby's philosophy of quality?

Question 8 In reference to quality cost classifications, training and equipment design would fall in the ____ category.

Question 9 GE's Six Sigma problem solving approach employs five phases. Which is not one of the phases?