Question 1: Making the statement "So far I have explained three common methods to eliminate exposed asbestos in your facility" is an example of __________ the presentation.

A. including summaries in

B. using transitions in

C. previewing the organization of

D. drawing conclusions from facts presented in

Question 2: When using flip charts or posters in a presentation, the people in the last row should be able to easily read the information on the visual; allow __________ of letter height for every ten feet of audience.

A. 1/2 inch

B. 1 1/2 inches

C. 1 inch

D. 2 inches

Question 3: Which of the following statements is true about handouts?

A. Handouts should provide only the key points of your presentation; otherwise, your audience will read the handouts instead of listening to you.

B. You should always give the handout at the very beginning of the presentation.

C. Handouts should be presented as loose pages so that the participants can bind them in their preferred manner.

D. In a long set of handouts, it is easier for the audience to "turn to the page following the blue page divider" than to "turn to page 9 in your handout."

Question 4: Correspondence is different from other genres of technical communication; examples of correspondence include:

A. reports.

B. email and memos.

C. training manuals.

D. technical instructions.