Q1. Technical skills involve the ability to build cooperation within the team being led.
a. true
b. false

Q2. A manager who wastes resources to achieve organizational goals may be effective but inefficient.
a. true
b. false

Q3. Nick is 29 years old and has just been promoted from salesperson to sales manager for his company. Nick is most likely in which stage of his career?
a. decline
b. stagnation
c. maintenance
d. establishment
e. exploration

Q4. The statement that management principles are universal means that these principles apply to all types of organizations and organization levels.
a. true
b. false

Q5. According to Robert L. Katz, managerial success depends primarily upon personality traits.
a. true
b. false

Q6. Organizational resources include monetary, human, raw materials, and capital.
a. true
b. false

Q7. To be effective, a manager must simply understand how the four management functions are defined and related.
a. true
b. false

Q8. A good tactic for career management is to work for a manager who will play a constructive role in your career.
a. true
b. false

Q9. As a manager moves from lower-level management to upper-level management, conceptual skills become more important and technical skills less important.
a. true
b. false

Q10. The scientific management approach to management emphasizes the 'one best way' to perform a task.
a. true
b. false

Q11. Which of the following is most accurate when describing the management thinking that emerged as a result of the Hawthorne studies?
a. social relationships are unimportant in worker performance
b. the emphasis should be placed on task efficiency in job design
c. the human variable in organizations required much more analysis
d. job design should involve the bonus system
e. managerial problems should be solved through the utilization of management science techniques

Q12. Douglas McGregor emphasized a management philosophy built upon the views that people can be self-directed and accept responsibility.
a. true
b. false

Q13. With ____, every organizational member understands his or her own job and how the job fits together to provide final products to the customer.
a. Personal mastery
b. Shared vision
c. Systems thinking
d. Team learning

Q14. Gantt's favored compensation system incorporated a piece-rate system and a bonus system.
a. true
b. false

Q15. In order to successfully utilize contingency management concepts and tactics, managers must first consider the realities of the specific organizational circumstances they face.
a. true
b. false

Q16. Which of the following researchers has made the greatest contribution to the human relations movement?
a. Frederick Taylor
b. L. Thomas Hopkins
c. Lillian Gilbreth
d. Abraham Maslow
e. Henry Fayol

Q17. The management science approach emphasizes the use of the scientific method and mathematical techniques to solve operational problems.
a. true
b. false

Q18. ____ performed motion studies of bricklaying
a. Henry Gannt
b. Frederick Taylor
c. Frank Gilbreth
d. Abraham Maslow
e. Henri Fayol

Q19. Organizations characterized by attitudes and behaviors consistent with either the social responsibility or the social obligation approach are generally more socially responsive than organizations characterized by attitudes and behaviors consistent with the social responsiveness approach.
a. true
b. false

Q20. Irrespective of which argument or combination of arguments particular managers embrace, they generally should be required to perform social responsibility activities beyond those legally required.
a. true
b. false

Q21. All ethical and unethical conduct within an organization needs to be covered in one code of ethics.
a. true
b. false

Q22. Acting in such a way that the action taken under the circumstances could be a universal law, or rule, of behavior would best define which of the following ethical standards?
a. the utilitarian principle
b. the professional ethic
c. Kant's categorical imperative
d. part of the four-way rule
e. the golden rule

Q23. The first step, or phase, in converting social responsibility policies into actions is the recognition by top management that the organization has some social obligation to all organization members.
a. true
b. false

Q24. The philosophy that you should act in a way you would expect others to act toward you is known as the utilitarian principle.
a. true
b. false

Q25. Using ethics as a major guide for making and evaluating business decisions is only popular in the United States.
a. true
b. false

Q26. There is very little controversy regarding the need for corporations to be actively involved in socially responsible behavior.
a. true
b. false

Q27. A prejudice is a preconceived judgment, opinion, or assumption about an issue, behavior, individual, or group of people.
a. true
b. false

Q28. According to The Hudson Institute report, the United States must pay more attention to its share of world trade and less to the growth of the economies of other nations of the world so that we can have a worse economy.
a. true
b. false

Q29. Which of the following represents the lowest degree of organizational commitment to multiculturalism?
a. enforcing external policies
b. complying with external policies
c. responding inadequately
d. implementing adequate programs
e. ignoring differences

Q30. Minorities as well as women often face a 'glass ceiling' limiting their potential advancement.
a. true
b. false

Q31. Affirmative action programs are designed to provide barriers for underutilized or disadvantaged individuals.
a. true 70%
b. false

Q32. Managers cannot rise to the challenge of managing a diverse workforce unless they recognize that many employees have difficulties coping with diversity.
a. true
b. false

Q33. Diversity is the degree of basic human differences among a given population.
a. true
b. false

Q34. The multicultural approach to organizational diversity is the most effective approach to pluralism.
a. true
b. false

Q35. The geocentric attitude reflects the belief that the overall quality of management recommendations, rather than the location of managers, should determine the acceptability of management practices used to guide multiunitional corporations.
a. true
b. false

Q36. Which of the following attitudes is generally considered most appropriate for long-term organizational success?
a. geocentric
b. egocentric
c. ethnocentric
d. polycentric
e. no one attitude is best

Q37. The maximum level of international activity on the continuum of international involvement is a transnational organization.
a. true
b. false

Q38. One of the similarities of international management and domestic management is that the vast majority of countries experience the industrial revolution at the same time.
a. true 70%
b. false

Q39. A polycentric attitude reflects the belief that multinational corporations should regard home-country management as superior to foreign-country management practices.
a. true
b. false

Q40. The increased distance associated with multinational corporations makes communication between the different divisions easier.
a. true 70%
b. false

Q41. Selling goods and services to another country is called 'importing'.
a. true
b. false

Q42. Managers should allow expatriates to adjust slowly to the new environment and delay emphasis on goal attainment as long as possible.
a. true
b. false

Q43. With respect to corporate entrepreneurship, sustained regeneration occurs when firms develop new culture, processes, or structures to support new product innovations.
a. true
b. false

Q44. ____ are firms that raise money from investors and then use money to make investments in new firms.
a. Entrepreneurs
b. Lending institutions
c. Angel investors 70%
d. Venture capitalists

Q45. Individuals with extended social networks are more likely to identify potential entrepreneurial opportunities than those with more narrow social networks.
a. true
b. false

Q46. ____ involves improving the firm's ability to execute strategies and focuses on new processes instead of new products.
a. Strategic renewal
b. Organized rejuvenation
c. Sustained regeneration
d. Domain definition

Q47. Angel investors help approximately 50,000 companies get off the ground each year.
a. true
b. false

Q48. ____ occurs when a firm attempts to alter its own competitive strategy.
a. Domain definition
b. Sustained regeneration
c. Strategic renewal
d. Organized rejuvenation

Q49. Strategic renewal involves improving the firm's ability to execute strategies and focuses on new processes instead of new products.
a. true
b. false

Q50. ____ is the likelihood and magnitude of an opportunity's downside loss.
a. Feasibility analysis
b. Entrepreneurial risk
c. Entrepreneurial alertness
d. Information asymmetry.