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Problem - Med Max buys surgical supplies from a variety of manufacturers and then resells and delivers these supplies to hundreds of hospitals. Med Max sets its prices for all hospitals by marking up its cost of goods sold to those hospitals by 5%. For example, if a hospital buys supplies from Med Max that had cost Med Max $100 to buy from manufacturers, Med Max would charge the hospital $105 to purchase these supplies.

For years, Med Max believed that the 5% markup covered its selling and administrative expenses and provided a reasonable profit. However, in the face of declining profits Med Max decided to implement an activity-based costing system to help improve its understanding of customer profitability. The company broke its selling and administrative expenses into five activities as shown below:

Activity Cost Pool

Activity Measure

Total Cost

Total Activity

Customer deliveries

Number of deliveries

$400,000

5,000  deliveries

Manual order processing

Number of manual orders

300,000

4,000 orders

Electronic order processing

Number of electronic orders

200,000

12,500  orders

Line item picking

Number of line items picked

500,000

400,000 line items

Other organization-sustaining costs

NA

600,000


Total selling and administrative expenses


$2,000,000


Med Max gathered the data below for two of the many hospitals that it serves-City General and County General (each hospital purchased medical supplies that had cost Med Max $30,000 to buy from its manufacturers):


Activity

Activity Measure

City General

County General

Number of deliveries

10

20

Number of manual orders

0

40

Number of electronic orders

10

0

Number of line items picked

100

260

Required:

1. Compute the total revenue that Med Max would receive from City General and County General.

2. Compute the activity rate for each activity cost pool.

3. Compute the total activity costs that would be assigned to City General and County General.

4. Compute Med Max's customer margin for City General and County General. (Hint: Do not overlook the $30,000 cost of goods sold that Med Max incurred serving each hospital.)

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